2025 Automated Curbside Collection

Automated garbage, recycling and organics collection begins in the City of Duncan on September 9!

Check out this video to prepare for the new automated collection service, and check out our Residential Curbside Collection Guide for detailed information.

Our current garbage truck is at end of life and is being replaced with an automated collection truck that uses mechanical arms to lift and empty collection carts.

Three new wheeled collection carts will be delivered to City residents through the month of August. Residents should continue using their existing bins until September 9, when automated collection begins.

Here are the most important things you need to know:

• There are no changes to the collection schedule or routes.
• The new recycling and organics carts each have a capacity of 240 litres, and the new garbage cart has a capacity of 100 litres.
• Homes with registered secondary suites will receive two sets of carts.
• Collection carts must stay at the address where they were delivered – carts are assigned to specific addresses using serial numbers and RFID tags that are linked to utility accounts.
• On collection day, carts must be at the curb by 7:30am and must be spaced 3 feet from other objects, including objects overhead (such as branches).
• Yard waste may now be included in the organics cart (with size limits on branches).
• If you haven’t received your carts by September 3, you should contact the Public Works Department at publicworks@duncan.ca or 250-746-5321.
• After 90 days of testing out the new carts, you may request a second cart or set of carts if you need more capacity (fees apply).

See the Documents section to the right for a collection route map and 2025 collection calendar.

See the FAQs section to the right for more detailed information about specific questions.

Have any questions? Please call City Hall at 250-746-6126 or ask the below.